Clarity before you commit. No surprises after.
Every engagement starts with discovery, is scoped in writing, is governed weekly and is planned for the things that go wrong. This is what that looks like in practice.
Five steps, in the same order every time.
Structured sessions with sponsors, owners and architects to find the real problem, not the stated one. The uncomfortable questions are asked here, while they are cheap.
Objectives, architecture, phased plan, named roles, risk register and commercial model in one document. Nothing hidden in a vague estimate.
Weekly status, milestone checkpoints and escalation with named owners. You always know where the programme stands.
Capacity, alternative approaches and escalation routes planned before they are needed, so a surprise never becomes a crisis.
A bench of 85+ specialists adds phase-specific skill and absorbs scope change without losing momentum.
What every scoping document contains.
Discovery is not a formality. It is the foundation of every commercial commitment we make, and the reason our estimates hold.
defined with you, measurable, and the yardstick for every later decision
the proposed technical blueprint and the decisions behind it
milestones, timelines and what each phase retires from the risk register
team composition and named roles, so you know who is doing the work
each risk with its mitigation and owner, maintained for the life of the engagement
fixed price, time and materials or a hybrid, chosen after discovery rather than before it
Nothing assumed. Everything confirmed.
A vendor assertion is not a demonstrated capability. A user estimate is not a measurement. A screen that accepts an instruction is not proof that it completed. Every finding we give you carries one of five labels.
timestamped results, inspected configuration or observed execution, with provenance
a capability shown working, tied to a named version and scenario
version-relevant product documentation, subject to our own checks
a user estimate or a vendor statement, labelled as exactly that
missing, contradictory or insufficient evidence, kept visible as an open question
You always know where the programme stands.
Status, risks, decisions and changes are reported every week against the plan you signed, with an owner and a due date on each open item.
Every deliverable has acceptance criteria agreed up front. Silence is never treated as acceptance, and a draft is never described as final.
Scope changes are documented with their trigger, impact and options, and approved by you. Nothing is silently excluded or silently expanded.
Reports, registers and diagrams are delivered in formats your team can maintain. No supplier-only repository, no dependency on us to read our own work.
Straight answers, before the first call.
An independent Temenos specialist. We deliver programmes ourselves, and we deliver alongside global integrators such as IBM, Cognizant and Accenture when a bank has chosen one. We are not aligned to any vendor or integrator, so our advice has no second agenda.
Yes. 100% of the practice is dedicated to Temenos. Nothing else competes for our attention and nothing else dilutes the bench.
Transact (T24) across retail, corporate, private and Islamic banking, Temenos Payments (TPH), Infinity and Channels, Financial Crime Mitigation and the wealth suite. On the technical side, TAFC, TAFJ, the API layer, data migration and cloud and SaaS deployments.
Either, or a hybrid. The commercial model is chosen after discovery, when the scope is understood well enough for a fixed price to be honest. Commercial terms live in the proposal, never in the pitch.
We mobilise from an existing bench of 85+ specialists, so there is no recruitment lag between signature and kick-off. Typical mobilisation is measured in weeks, and it starts with a readiness review rather than a clock.
Yes. Every role is filled by a named individual with a profile you can review before they start. If anyone has to be replaced, the substitute has equal or stronger competence and starts only once you have approved them.
Only if the evidence says so, and we will show you the evidence. Our assessments are decision support. We describe structures and risks, never people or companies, and we have no commercial interest in the answer.
It stays. Knowledge transfer is a deliverable with sign-off criteria, documentation is handed over in formats your team can maintain, and TFD Academy runs structured training for client teams.
Our people are based across Europe, with offices in London, Madrid, Dubai, Texas, Riga, Iași and Warsaw. Delivery is remote, hybrid or on site, depending on what the programme and its security requirements need.